Deliveroo customers can now tip you after you’ve delivered their order - so you can earn more when you ride with us.
How it works
- After you’ve delivered an order, we’ll send the customer a push notification letting them know they can tip you through the Deliveroo app.
- We’ll send you a message through the app whenever you receive a tip so you know when your great service has stood out.
- You’ll be able to view any tips you get after you completed a delivery on the Earnings page.
Our guide to great service
- Head straight to the customer - They’ll be waiting for you
- Ride with care - This will help stop food from spilling or packaging being damaged
- Check the delivery notes - They may contain instructions on how to identify the customer’s location or access their building
- Be respectful - Some well wishes can create a memorable customer experience
We hope this change will mean higher earnings for you and a consistently great service for Deliveroo customers.
Making it happen
Our team is constantly looking for ways to improve your riding experience with us. We made this change because of your feedback - thank you for sharing it with us.