Deliveroo UK Rider Support
Account Change topic
- How will passkey impact my current deliveries?
- I use passkey and I have been locked out of my account, how do I get back on?
- Do I need to set up passkey?
- My substitute is not able to log on to my account after I have set up passkey?
- What is passkey?
- Can I still use the original login method or do I have to use passkey?
- Why can’t we use SMS to log in to the Rider app?
- How will passkey impact my substitute?
- How do I get a Rider Information Pack?
- What should I do if I’m having app issues?
- How do I set up my passkey?
- How do I register my substitute in the rider app?
- Do I have to register my substitute in the rider app?
- I’m a substitute - how do I complete the identity check?
- I’m a substitute - how do I register in the rider app?
- How do I complete the identity check?
- Keeping customer personal data safe
- How can I change my vehicle type?
- How do I change my bank details?
- Why does my app sometimes log me out?
Do I need to set up passkey?
No, passkey is an optional feature that you can use if you would like.
