Deliveroo UK Rider Support
Common questions
- If there’s an emergency while I’m on an order, what should I do?
In the event of an emergency – such as a traffic collision or crime – the first thing you should do is get to safety. Your safety is number …
Orders - A customer doesn’t have ID for an order containing alcohol. What should I do?
You must check the customer's ID for all orders containing alcohol or other age-restricted products, regardless of whether they look old eno…
Orders - How do I contact Rider Support?
Most questions can be answered quickly by checking the FAQs on the rider website. The website has loads of helpful info – from questions abo…
New Riders
