Deliveroo UK Rider Support

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How do I complete my right to work checks?

Before you can work with us, you'll need to prove your identity as well as your right to work. We'll ask you to provide your a photo of your ID and right to work (RTW) documents, as well as a selfie or video.

Once you receive an email from our partners at Onfido you're ready to start. Make sure you've got the documents ready before starting. Documents we can accept as proof of your right to work are:

  1. UK/EEA passport
  2. EEA ID card (plus additional photo ID)
  3. Non-EEA passport, with valid visa (including immigration status) or Biometric Residence Permit
  4. UK birth/adoption certificate with National Insurance number

For the best experience, complete the process on a smart phone. If you open the email invitation on your computer you'll have the option to scan a QR code, or text a link to your phone.

Document check

  1. After tapping the secure link, you'll be asked to take a photo of your ID document
  2. Check your photo is clear with no blur or glare and tap "Confirm"

Identity check

Next, you'll be asked for a selfie or video. You'll need to allow camera access to do this

If you are asked to take a Selfie video follow the instructions on the screen and perform the actions requested, including speaking the numbers out loud in English.

After you've checked your photo or video you can click "Submit" to upload. You'll get a confirmation that your submission has been successful. Deliveroo will get in touch shortly to let you know about next steps.

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