Deliveroo UK Rider Support

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What kit do you offer?

Our kit has been so popular that we’re very low on stock at the moment. We’re working to fix this.

Don’t forget, you don’t need Deliveroo kit to ride. You can use any thermal bag to deliver orders. You need to have the core kit items to meet minimum safety standards but it doesn’t need to be Deliveroo branded.

At onboarding, you can order professional kit from the Rider Kit Store. Here’s what you can get in your core kit bundle:

Bicycles:

  • Insulated backpack
  • Optional helmet
  • Optional phone mount
  • Optional jacket

Scooters:

  • Insulated backpack
  • Small thermal bag
  • Optional phone mount
  • Optional jacket

Cars:

  • Large thermal bag
  • Small thermal bag
  • Optional phone mount

It’s important that your kit meets our minimum health and safety standards, to keep you safe on the road and protect customer orders. You can choose to use Deliveroo kit or your own to deliver orders, as long as the kit you use meets the required health and safety standards.

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