Deliveroo UK Rider Support
New Riders Change topic
- How do I contact Rider Support?
- What kit do you offer?
- My supplier agreement has an end date. Will I be able to provide my services to Deliveroo after my supplier agreement ends?
- What is a short term supplier agreement?
- After my supplier agreement expires, will I need to re-submit my documents if I want to provide my services to Deliveroo again?
- After my supplier agreement expires, when can I re-apply to provide my services to Deliveroo?
- What are the requirements for being a rider?
- Can I use an escooter to complete deliveries?
- How do I get a share code?
- How do I complete my right to work checks?
- What documents do I need?
- How much kit can I order?
- How can I apply to be a Deliveroo rider?
- Can I provide my own kit?
- How do I get paid?
What documents do I need?
One document to prove your right to work in the UK, which could be:
- UK/EEA passport
- EEA ID card (plus additional photo ID)
- Non-EEA passport, with valid visa (including immigration status) or Biometric Residence Permit
- UK birth/adoption certificate with National Insurance number
One document to prove your address, which could be:
- A bank or credit card statement (not from an online bank like Monzo or Starling)
- An original utility bill (excluding mobile phone)
If you’re applying to ride with a car or scooter you’ll also need to provide:
- UK/EEA driving licence (or provisional licence and CBT for scooters)
- Proof of food delivery insurance
