Deliveroo UK Rider Support

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How far could I have to travel to the customer or restaurant?

There isn't a maximum distance that you might travel to the restaurant or customer - it varies from place to place.

You'll see a full map of the order including the restaurant and customer location, as well as the fee offered for completing it, before you accept the order. This means you can decide which orders you want to complete.

We also offer higher fees for the longer-distance orders - the ones that take you longer to complete.

When we’re really busy, we ensure customers will get their order quicker by reducing the area from which they can place orders. Of course, this means that trips for riders will be quicker and it will be easier to complete more deliveries

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